ProctorU Technical Requirements

ProctorU Technical Requirements

Minimum Requirements

  • Desktop or Laptop Computer (see 'Unsupported' for details)
  • Broadband Internet
  • Google Chrome or Firefox browser
  • Webcam
  • Microphone & Speakers

Test your equipment before your exam with ProctorU Test It Out. Keep in mind this assessment does not account for incompatible applications (see 'Computer Set-Up & Compatibility' for details).

Prohibited Equipment

  • Headphones
  • External monitors

Unsupported

  • Tablets
  • Google Chromebooks
  • Windows 10 in S mode or Surface RT
  • Linux OS

Computer Set-Up & Compatibility

The computer configuration required to enable remote proctoring of a GIAC exam may not match your regular security posture. The recommended technical adjustments are temporary suggestions to complete your remote proctored exam.

Prior to your exam we strongly advise you disable the following applications:

  • VPN (Zscaler, NordVPN, Symantec, etc.)
  • Remote Desktop (Team Viewer, GoToAssist, Zendesk, etc.)

Prior to your exam you must disable the following applications:

  • Virtual Machines (VMware, Virtual Box, etc.)
  • Web and Video Conferencing (Skype, Zoom, Slack, Webex, GoToMeeting, etc.)
  • Recording or Playback Utilities (iTunes, Spotify, etc.)
  • Screen Capture or Streaming Tools (Twitch, OBS Studio, etc.)
  • Casting Tools (Airplay, Google Cast, etc.)
  • Voice Chat Tools (Discord, Ventrillo, TeamSpeak, etc.)

Device Specifications

TYPE MINIMUM RECOMMENDED
Webcam 640x480 resolution 1280x720 resolution
PC Users Windows Vista Windows 10 (10 S not supported)
Mac Users Mac OS X 10.5 or higher Mac OS X 10.13 High Sierra
Internet Download Speed .768 Mbps 1.5 Mbps
Internet Upload Speed .384 Mbps 1 Mbps
RAM 1024 MB 2 GB
Connectivity Ports 1935, 843, 80, 443, 61613, UDP/TCP 1935, 843, 80, 443, 61613, UDP/TCP

Can't find what you're looking for? Email proctor@giac.org