Earn up to 36 CPEs at RSA® Conference 2016. Read More.



If you cannot find the information you're looking for on the site, in the FAQ, or through your Portal account, you may email one of the following addresses below. In order to serve your needs most effectively, please do not email multiple email addresses.

General Questions

All GIAC related questions can be sent here at any time, including testing, procedures, policies, deadlines, availability of certifications, more details, problems logging into your portal account, etc. Emergencies should NOT be sent to this address.

Email: info@giac.org


For reporting technical exam or certification attempt problems . Please include a full description of the problem, the time it occurred, and any specific error you might have received. Also include your portal email address, SD number and exam ID number.

Email: exam-support@giac.org


Questions or problems with recertification.

Email: cert-renewal@giac.org


Any questions regarding proctored exams or becoming a proctor.

Email: proctor@giac.org

Questions about the website? Email webmaster@giac.org.