GIAC Proctor Program Overview
All GIAC exams are required to be proctored.
Certification Exam Format
- One Exam Format
- All GIAC certification attempts are comprised of a single exam that will cover all certification objectives. Certification exams are 2-5 hours in length, depending on the specific certification attempt. For details on individual certifications, go to http://www.giac.org/certifications/categories
- Open Book Policy
- GIAC certification exams are open book format, but not open internet or open computer. Candidates are allowed to bring an armful of hardcopy books and notes into the testing room, leaving all other personal belongings such as wallets, purses, hats (and other head coverings), bags and coats outside of the testing room. Weapons are not allowed on testing center premises. Please leave weapons (guns, knives, etc.) at home or stored securely in your vehicle. An erasable noteboard and pen will be provided for you. Workstation space may be as limited as 4 feet (1.2 meters) wide, so please plan accordingly. No electronic devices are allowed such as extra computers, CD-ROM, USB flash drives, phones, calculators, cameras, etc. Candidates will not be able to access anything stored electronically on any computer during the exam such as searchable .pdf or Word documents. We recommend that you print any study guide materials and bring them as hard, paper copies.
- Skipping Questions and Taking Scheduled Break
- You have the option to skip a limited number of questions during your exam. These questions will not be displayed again until you are close to the end of the exam. You also have the option to take one 15-minute break during the course of your exam. Please note, however, that any questions you skip during the exam must be answered by clicking the "Answer Skipped" button BEFORE you take a break.
Finding a Proctor for your GIAC Certification Exam
The primary method for taking a proctored exam is through our testing partner Pearson VUE. Pearson VUE is an industry leader and offers more than 3,500 testing centers worldwide. It is expected that any candidate within 60 miles of a Pearson VUE testing center will utilize this option. Please click here to find a Pearson VUE testing center near you. Pearson VUE is adding testing centers as coverage gaps are identified. The list of Pearson VUE sites is updated frequently.
Once you have registered and gained access to your GIAC certification attempt in your SANS/GIAC account, you may schedule your exam appointment at a Pearson VUE Testing Center through your SANS/GIAC account for any date before your exam deadline. Please click on How to Schedule Your GIAC Proctored Exam for instructions. Exams slots are available on a first come, first serve basis. A good rule of thumb is to schedule your appointment at least one month before you wish to take your exam.
If you need any assistance scheduling your exam appointment or do not see a testing center within 60 miles of your location, please email email@example.com or call 301-654-7267.
Pearson VUE Policies
Please arrive at the testing center 15 minutes before your exam is scheduled to begin. This will give you adequate time to complete the necessary sign-in procedures. Please review the GIAC Candidate Rules Agreement prior to your exam appointment. GIAC requires the capture of a digital signature as your acknowledgement of the rules. If you arrive more than 15 minutes late and are refused admission or miss your exam appointment completely, you will forfeit your exam appointment and be charged a $150 seating fee if you wish to schedule a new exam appointment.
Please be prepared to show two (2) forms of personal ID. Both must have your signature and both must be current. One of the two must have your photo. The ID bearing both your signature and photo must be government-issued. Your first and last names associated with your exam appointment must match your IDs. If they do not, please cancel your exam appointment at least 24 hours in advance by logging into your SANS account and clicking on 'Certification Attempts,' 'View Proctor Details' and then 'Change.' Then update your first and last names in your SANS/GIAC account by logging in and clicking on 'Personal Information.' When your first and last names in your SANS/GIAC account match your IDs, please schedule a new Pearson VUE exam appointment through your SANS/GIAC account. If you arrive at the testing center and your first and last names do not match your IDs, you will not be permitted to take your exam and will be charged a $150 seating fee if you wish to schedule a new exam appointment.
Military Testing Centers: Any testing center with 'Military' or 'DoD' in the name indicates a U.S. military installation. Any candidate that schedules an exam at a testing center with 'Military' or 'DoD' in the name must provide a U.S. military ID or be turned away and charged a $150 seating fee if you wish to schedule a new exam appointment.
GIAC exams are open book format. You may bring an armful of hardcopy books and notes into the testing room, leaving all other personal belongings such as wallets, purses, hats (and other head coverings), bags and coats outside of the testing room. Weapons are not allowed on testing center premises. Please leave weapons (guns, knives, etc.) at home or stored securely in your vehicle. An erasable noteboard and pen will be provided for you. Workstation space may be as limited as 4 feet (1.2 meters) wide, so please plan accordingly.
GIAC exams are not open internet or open computer. Electronic devices including but not limited to extra computers, CD-ROM, USB flash drives, cell/smart phones, watches and cameras are strictly prohibited from being accessed during the exam. Personal writing implements are also not allowed.
You will not be able to access anything stored electronically on any computer during the exam such as PDF or Word documents. You will be provided with an onscreen calculator, should you need one during the exam. A computer will be provided for you at the testing center.
During your exam, if you encounter:
- Distractions/disruptions - notify your proctor immediately
- Noisy environment (Other candidates and a moderate noise level should be expected in the testing room. Earplugs or noise canceling headphones are available upon request.)
- Uncomfortable room temp
- Technical difficulties - notify your proctor immediately and mention that GIAC exams are Running Clock Exams. The exam clock does not stop when there is a technical issue, and lost time must be added back by Pearson VUE.
- The system crashes
- You lose connectivity
- Non-technical difficulties - note your concerns in the comments section at the end of your exam and/or follow the GIAC grievance procedure at http://www.giac.org/grievance/ after your exam.
- Feedback about an exam question
- Failed exam dispute
If you wish to cancel or reschedule your exam, you must do so at least one business day (24 hours) prior to your exam appointment by logging into your SANS account and clicking on 'Certification Attempts,' 'View Proctor Details' and then 'Change.' If you need to cancel or reschedule your exam less than 24 business hours in advance or do not show for your scheduled exam appointment, you will be charged a $150 seating fee if you wish to schedule a new exam appointment.
If you have any questions or need further assistance, please call 301-654-7267 or email firstname.lastname@example.org as soon as possible so that your inquiry can be addressed well in advance of your scheduled exam appointment.