GIAC Certifications and the Novel Coronavirus

GIAC Certifications and the Novel Coronavirus

Due to the ongoing situation with the novel coronavirus, GIAC has issued extensions for all candidates with an exam attempt deadline on or prior to June 1st, 2020. Your account has been automatically updated with your new attempt deadline. Please log into your GIAC account to confirm your new attempt deadline prior to contacting customer support as we are currently experiencing high ticket volumes.

GIAC Certifications Response to COVID-19

GIAC Certifications understands that safety and stability is of the utmost concern during a time of declared emergency. We want you to know that GIAC Certifications is actively monitoring the COVID-19 situation and any impact to Pearson VUE centers and testing availability. We recognize that there have been and may continue to be significant changes to availability for scheduling.

Due to the closure of some Pearson VUE centers around the globe, we have extended certification attempt deadlines until June 1, 2020 for mainland China and Hong Kong, Singapore, Italy, and Saudi Arabia. We will continue to closely monitor this rapidly changing situation based on the reliable reports we are receiving from the CDC, WHO, and Pearson VUE.

In addition, due to the implementation of social distancing guidelines in many parts of the world, we have extended exam attempts along with associated OnDemand, SelfStudy, Live Online, and Simulcast course access 45 days for all candidates worldwide with an exam deadline on or prior to June 1st, 2020.

For more information about extensions in affected areas please visit: https://www.giac.org/emergency-response

If you have an exam appointment that you are unable to cancel, please contact proctor@giac.org for assistance.

We've prepared some FAQs in anticipation of your questions and possible concerns. Please take few moments to review them. If you require additional information, please reference the helpful resource links below:

Helpful Resource Links:

For exam scheduling assistance: proctor@giac.org

For information on how to cancel or change your exam appointment: https://www.giac.org/media/exams/testing-centers/schedule-exam.pdf

For the latest on Pearson VUE test center updates: https://home.pearsonvue.com/coronavirus-update

For general information on GIAC certifications: https://www.giac.org/

For the SANS Training Guarantee: https://www.sans.org/training-guarantee

FAQs:

Q: I'm currently in quarantine, can I extend my exam deadline?

A: Yes, if you are unable to safely travel to take a GIAC certification exam before the exam deadline you will be eligible for an extension. Please contact: proctor@giac.org

Q: Who do I contact if I tried cancelling my appointment but was unable to reach anyone who could assist with my cancellation?

A: Please contact: Exam Scheduling proctor@giac.org

Q: Will GIAC or Pearson VUE cancel my scheduled exam?

A: If you already have a scheduled exam, your exam appointment will proceed as scheduled unless you have specifically received an email cancellation.

Q: How can I learn more about the safety measures in place at testing centers?

A: All Pearson VUE test centers are following recommendations from the CDC and World Health Organization for preventing the spread of COVID-19. To ensure the health and safety of candidates and test center staff, testing centers are encouraged to:

For official updates from Pearson VUE, please refer to https://home.pearsonvue.com/coronavirus-update

Q: Can I take my exam remotely or do I have to take it at a Pearson VUE center?

A: Currently the option to take exams remotely is not available to candidates.

Q: How do I check to see if my Pearson VUE center is open and has scheduling availability?

A: You will find the latest Pearson VUE scheduling availability at https://home.pearsonvue.com/Test-takers.aspx

Q: Does the SANS and GIAC "Training Guarantee" extend to GIAC certifications?

A: Yes, it does. If you purchased a GIAC Certification exam with a course that has been cancelled or rescheduled, your GIAC exam access and scheduling will remain aligned with your course.