Risks and Rewards of Instant Messaging in the Banking Sector

Instant Messaging (IM) was the first IP based mass communication application rolled out by users, rather than management, who saw immediate business value in this new form of communication. However IM opens up a variety of risks, especially in the Banking and Securities sector of the market and...
Nicholas Rose
June 13, 2005

All papers are copyrighted. No re-posting of papers is permitted