GIAC Policies Overview

Candidate Agreement

The Global Information Assurance Certification ("GIAC") program is among the most comprehensive information security certification programs in the world. Accordingly, we take our responsibilities to candidates very seriously. In return, we expect our candidates to adhere to the highest level of commitment and abide by our rules and policies for registration, test administration, and all other aspects of the program related to your attempt to earn a GIAC certification. This Candidate Agreement ("Agreement") serves to set forth both our responsibilities to you and your obligations as a candidate. Read More

Privacy Policy

GIAC is sensitive to privacy issues on the Internet. We believe it is important you understand how we treat the information you may provide to us. Unless specifically stated otherwise, the information you provide is never shared with anyone other than GIAC employees and authorized contractors. GIAC never trades or sells certification holder's personal information except as provided in this policy. We will ask for your consent for the processing of your information disclosed here, as well as again before using information for a purpose other than those that are set out in this Privacy Policy ("Policy"). Read More

Proctor Program Overview

All GIAC Certification exams are web-based and required to be proctored. There are two proctoring options: remote proctoring through ProctorU, and onsite proctoring through PearsonVUE. Read More

Open Book Testing Guidelines

Information on the materials you are allowed to bring into the testing environment. Read More

Extension Process

Details surrounding the ability to purchase an extension to your certification attempt deadline. Read More

Retake Process

Details surrounding the ability to purchase a retake on a failed certification attempt. Read More

Refund Policy

All GIAC orders are non-transferable and non-refundable after your access has been granted. Read More

Feedback Procedure

How and where to communicate feedback surrounding your GIAC experience. Read More

Formal Complaint Procedure

A complaint is an expression of dissatisfaction, relating to any aspect of the certification process, where a response is expected. Read More

Formal Appeal Procedure

An appeal is a request for reconsideration of a decision made by GIAC related to certification status, such as: rejection of certification application, rejection of a certification renewal submission, certification retake decisions, or ethics council decision. Read More

Certification Renewal Program

Details on renewing your credential. Read More

GIAC Disability Accommodation Policy

GIAC is committed to assisting customers with disabilities. GIAC provides reasonable accommodations to customers with a documented condition or disability to ensure a fair, equal opportunity to access and take a GIAC exam. Reasonable accommodations are provided based on how a condition or disability impacts an individual's functionality as related to accessing and taking a GIAC exam as applied by the framework of the U.S. Americans with Disabilities Act ("ADA"). Read More

Exam Integrity Policy

GIAC takes exam integrity very seriously, as evidenced by the GIAC candidate agreement, GIAC code of ethics, and other exam related policies. Candidates are expected to complete exams independently, based on information mastered through individual preparation. Answering a question correctly due to exposure to exam content is different than answering a question correctly due to mastery of the associated knowledge area. The former situation is a violation of GIAC program rules. Read More

GIAC Ethics

All GIAC-certified individuals and all GIAC certification candidates must agree to uphold and be bound by the following Code of Ethics. Read More

EEOC Policy

It is the policy of GIAC to promote and ensure equal employment and certification opportunity for all persons regardless of national origin, race, color, sex, religion, disability, age, or sexual orientation. All GIAC staff play an important role in maintaining an environment of equal opportunity, and must treat all colleagues with respect and professionalism. Read More

GIAC Program Rules

GIAC's Policies, Procedures, and Guidelines.